Frequently Asked Questions

Everything you need to know about shopping with Amazon Flex

How can I track my order?

Once your order has shipped, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your delivery status in real-time.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.

How do I cancel or modify my order?

Orders can be modified or cancelled within 1 hour of placement. Please contact our support team immediately or visit the 'My Orders' section of your account.

Are my personal details secure?

Absolutely. We use industry-standard SSL encryption to protect your data and ensure that your personal and payment information remains safe and private.