Returns & Exchanges

At Amazon Flex, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Return

Log into your account, navigate to your order history, and select the item you wish to return to generate a Return Authorization number.

2

Prepare the Package

Securely pack the item in its original packaging, including all tags, manuals, and accessories that were originally included with the product.

3

Print and Attach Label

Download and print your prepaid shipping label from our portal and attach it firmly to the outside of your return package.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your receipt to track the status of your refund or exchange.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing